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Whether you're sourcing 1 unit or 1,000 -- our team responds within 8 hours with a tailored proposal, spec sheet, and pricing.

<8hr First Response 72hr Resolution Guaranteed 7×24 Support 30-Person Sales Team

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Company Contact Information

Factory Address

Suzhou, Anhui Province
China · 20,000㎡ Facility

Anhui Vita Fitness Equipment Co., Ltd.

Email Us

sales@vtreformer.com

Response within 8 hours

WhatsApp / Phone

Chat on WhatsApp

7×24 support available

Business Hours

Mon-Fri: 9:00 - 18:00 CST
Sat: 9:00 - 13:00 CST

After-sales: 7×24 online

Common Questions,
Straight Answers

Everything you need to know before placing your first order -- from MOQ to delivery.

Our MOQ is 1 unit -- for both standard and custom OEM/ODM orders. Whether you need a single sample reformer or 1,000 branded units for a studio chain rollout, we accommodate every scale.

Sample: 1 unit OEM from 1 unit Bulk: 2,000+/month
What warranty do you offer?

We offer one of the most comprehensive warranties in the industry:

  • 10 years -- Frame (beech/oak or aircraft aluminum)
  • 3 years -- German-standard springs
  • 1 year -- Wear parts (straps, pulleys, upholstery)

After-sales support is 7×24, with a guaranteed first response under 8 hours and resolution within 72 hours.

What shipping terms and logistics options do you support?

We support all major Incoterms and ship from all major Chinese ports. Our on-time delivery rate is 98%.

DDP DAP CIF FOB EXW FCA

Production lead time: 25-35 days. Samples available in 7-10 days. Contact us for a freight estimate to your destination.

Can you do custom branding and OEM/ODM?

Yes -- OEM and ODM are available from a single unit. We can customize:

  • Leather colors and materials
  • Logo embossing or printing
  • Frame materials and dimensions
  • Packaging design
  • Full 3D previews before production

Our 5-step OEM process: Requirements → Design → Sample (7-10d) → Production (25-35d) → QC & Ship.

What certifications and quality standards do you hold?

VTreformer holds multiple international certifications and undergoes third-party verification:

CE ISO9001 RoHS SGS TÜV Bureau Veritas

Our defect rate is under 0.5% across 24,000+ units per year. We have completed 50+ factory audits from international buyers. Multiple patents registered.

How much cheaper are you compared to other brands?

Our factory-direct model eliminates distributor markups entirely. Clients typically save 30-50% below comparable brands -- for the same commercial-grade specifications.

This is why a German distributor scaled from 3 units to 80+ per quarter, and a US studio chain expanded from 1 to 7 locations using our equipment. No retail markup, no middlemen -- just factory pricing.

Still have questions? Our team is ready to help.

Anhui Vita Fitness Equipment Co., Ltd. · VTreformer Brand

Suzhou, Anhui, China · Est. 2014 · Branded 2016 · 200+ Team · 20,000㎡ Factory · "Commercial-Grade Quality. Direct-Factory Honesty."